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What
does the Parking Ticket Payment System allow
me to do?
The Parking Ticket System allows
you to pay for parking citations. Your citation
number can be located on the original ticket
or on the Notice of Violation post card.
Enter the citation number, and then click on "Ticket Lookup." You
do not need to enter zeros before the citation number.
Can I look up my ticket without a citation number?
For
the security of your personal information, this
site will only perform searches on the ticket
number. If you don't have your ticket number,
you can call the Stockton Police Department -
Traffic Section at (209) 937-8354, M-F, 8:00
a.m. to 4:30 p.m.
Why can't I find my citation in the
system?
If you just received your citation, you will not be able to pay on the
Web until it is downloaded to the site. These citations normally get
downloaded every 72 hours; but in some cases, may take a littler longer
before they are available for payment on the Web.
If you cannot locate your citation on the Web, please contact the Police
Department's Traffic Section at (209) 937-8354, M-F, 8:00 a.m. - 4:30
p.m.
If you wish to pay your citation in person, you can do so at the following
locations:
- City of Stockton Department of Financial Management
Revenue/Utility Services
City Hall, 1st floor, 425 N. El Dorado Street
Stockton,
CA 95202
10:00 a.m. to 3:00 p.m. - Open through lunch hour
Monday
- Friday
(209) 937-8648
- City of Stockton Police Department
22 E. Market Street, Stockton, CA 95202
8:00 a.m. to 4:30 p.m. Monday - Friday
(209) 937-8354
How does the Online Parking Ticket
System work?
Once you have selected the citation(s) to be paid by placing a check
in the box next to the citation number, click on "Pay Ticket(s)" and
you will be asked for your credit card information. You will be asked
to review the information to determine if it is correct, and then you
will need to complete the credit card information. Your credit card information
will be validated, and the amount of the charge will be submitted.
If
the credit card information is valid and sufficient
approval is received for the amount you are paying,
your credit card company will issue an approval
to the site. The payment will be immediately
applied to the citation, and you will see the
charge on you next credit card statement. You
should print the online receipt for your records,
or you can also receive an E-mail receipt if
you enter an E-mail address.
The
City of Stockton partners with the City of Inglewood
to serve as our parking ticket processor. Please
be aware that when you receive your credit card
statement, the transaction for payment of your
citation will appear as "City of Inglewood" but
it is in fact for the City of Stockton. If you
have any questions concerning your payment, please
call the Police Department's Traffic Section
at (209) 937-8354, M-F, 8:00 a.m. - 4:30 p.m.
Is the Parking Ticket System secure?
The Parking Ticket System uses 128-bit encryption, which is the highest
level available. Encryption is the scrambling of information for transmission
back and forth between two points. A key is required to decode the information.
This is the same security used on all Web payment applications. This
site does not store any information about your credit card. Once an approval
or rejection is received, the information is purged from the system.
What if I receive a message that the
system is not available?
If you get this message, the system should be available within one to
two hours. Sometimes the site may not be available for processing.
How do I contest my citation?
Currently, this site does not allow for contesting a citation online.
This feature may be added in the future. You must contest your citation
within the first 21 calendar days following its issuance by appearing
in person at the Police Department's Traffic Section, weekdays, between
8:00 a.m. to 4:30 p.m. The Traffic Section is located at the Main Police
Facility at 22 East Market Street. Or, you may request a Review
of Parking Citation Form to be mailed to you by contacting the
Traffic Section at (209) 937-8354, M-F, 8:00 a.m. - 4:30 p.m.
Be sure to include any supporting evidence such as pictures, statements
from witnesses, receipts, or any other documentation to assist in the
review of your citation. If you are contesting a citation, there is no
payment necessary until a final Notice of Decision has been made on your
citation. If you have any questions, please telephone the Traffic Section
at (209) 937-8354, M-F, 8:00 a.m. - 4:30 p.m.
Click here to access the Online Parking Ticket Payment System
Please note: There is a $2.00 additional fee charged
to your debit or credit card for using this system
NEW! - You may also pay your ticket by telephone using this number:
866-470-2936.
Page updated March 5, 2009
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Stockton,
CA 
Code Enforcement