Welcome to the City of Stockton's Official Website

City of Stockton Logo

Stockton All-America City 1999

Stockton Homepage  For Residents  For Visitors  For Businesses  Helpful Resources  Contact Us  SEARCH

Department of Financial Management: 425 N. El Dorado StreetStockton, CA 95202 (209) 937-8460Send an E-Mail

Photo of Administrative Services in City Hall

  Department of
Financial Management

  General Information
    Accounting
    Automatic Bill Pay
     City or County?
     Information Technology
    (City) Utility Billing
    Other Utilities
    Water-Sewer Utilities
    COS Refund Form

  For Business 
    Bid Flash/
  Contracts & Proposals

    Business License
    Purchasing
    Risk Services

  Reports
    Disclosure Reports
    Financial Reports

  bul  letSitemap
    Site Search

spacer

Administrative Services Department - Utility Billing (209) 937-8295


About Your Address

Is your address in the City or County?
Who is your water service provider?
Who is your garbage service provider?
Find out here....

City of Stockton Online Utility Customer Service Center!

  • Pay your bills online
  • View your current and past bills online
  • View your payment history
  • View your water usage - by billing period and by year
  • ...and more

Contact Us

24-Hour Automated Utility Account Inquiries and Payments (209) 937-8295
City of Stockton - Billing/New Service (209) 937-8295
After Hours Utility Emergencies (e.g., broken water & sewer lines) (209) 937-8341
Water Conservation Hotline (209) 937-7031
Allied Waste (209) 466-3604
Waste Management (209) 946-5711

Frequently asked questions - and answers! - about Stockton Utilities...

Our mission is to provide our utility customers the most efficient and effective service for water, sewer, storm water and solid waste. Our customer service staff open and close utility accounts, explain charges on utility bills, provide information on city utility services and associated special programs.

Hours

Monday through Friday

10:00 a.m. to 3:00 p.m.

(Note: the first or last working day of the month call volumes are higher).

Service Area
Water services in the Stockton area are primarily provided by the City of Stockton and California Water Company (Cal Water).  Please click on the map link below in order to verify your service provider.  For contact information about Cal Water click here.

Your Water Service Area provider
Water Service Area Map

City Utility Accounts

City Utility account payments may be made at City Hall (Finance Lobby - 1st Floor) or by check or credit card through the automated telephone system at (209) 937-8295.

Don't forget Auto Bill Pay. A convenient and easy way to have your utility bill automatically deducted from your checking account.
Find out more...

All unpaid Utility charges are subject to a 10% late charge on the delinquent amount plus 1% per month thereafter.

Other Payments Accepted
Revenue Services (located on the first floor of City Hall) also accepts the following payments and fees:

  • Utility Users' Tax Providers
  • Business license tax
  • Dog license fees
  • Police clearance fees
  • Bingo & dance permit fees
  • Storm water fees
  • Parking citations

City of Stockton Homepage | For Residents | For Visitors For Businesses | Helpful Resources
Contact us | Help with this site | Search this Website