Administrative Services Department -
Utility Billing    (209) 937-8295

Our mission is to provide our utility customers the most efficient and effective service for water, sewer, storm water and solid waste. Our customer service staff open and close utility accounts, explain charges on utility bills, provide information on city utility services and associated special programs.

Hours

Monday through Friday

9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m.

For your calling convenience the call volume is lighter Tuesday through Thursday from 1:00 p.m. to 3:30 p.m.

(Note: if the first or last working day of the month falls on one of these days, the call volume will be higher on that day).

Service Area
Water services in the Stockton area are primarily provided by the City of Stockton and California Water Company (Cal Water).  Please click on the map link below in order to verify your service provider.  For contact information about Cal Water click here.

Your Water Service Area provider
Water Service Area Map

City Utility Accounts

City Utility account payments may be made at City Hall (Finance Lobby - 1st Floor) or by check or credit card through the automated telephone system at (209) 937-8295.

Don't forget Auto Bill Pay. A convenient and easy way to have your utility bill automatically deducted from your checking account.
Find out more...

All unpaid Utility charges are subject to a 10% late charge on the delinquent amount plus 1% per month thereafter.

• Utility user tax
• Business license tax
• Dog license fees
• Police clearance fees
• Bingo & dance permit fees
• Storm water fees
• Parking citations