Information Technology (IT) is responsible for maintaining and troubleshooting over 1,500 City computers and the network that connects them. Additionally IT ensures that City IT projects are well designed, cost-effective, and conform to technical standards. Specific services include:

Business Applications
The Business Applications Team works with all City departments to develop, integrate, and maintain City applications, including:
Building Permits
Code Enforcement
Planning & Zoning
Utility Billing
Accounts Receivable
Business Licenses
Fleet Management
Purchasing Inventory
Payroll
Personnel
General Ledger
Budgeting
Work Orders
Land Management
Emphasizing service delivery and quality assurance, the Business Applications Team balances application support and integration efforts.

Geographical Information Systems
GIS is responsible for computerized mapping. This technology enables diverse City databases to be displayed and analyzed using a geographically oriented interface. The group is responsible for administration of the LandMaster program, which provides access to topographical and systems maps

http://webmaps.stocktongov.com/mapcentric/pub/default.aspx

Network Administration
The City's wide-area network is comprised of dozens of services, switches, hubs, gateways, and other equipment configured and continuously monitored to keep downtime at a minimum. Network Administration is responsible for maintaining the network, which allows users to send and receive e-mail, schedule meetings, share information, browse the internet, and access a wide variety of legislative and financial systems

Support Desk and Training
The Support Desk provides a wide variety of technical assistance to City employees via phone, e-mail, and on-site calls. On average the Support Desk handles 850 cases per month. Cases include network, hardware, and software issues. Departments that operate outside normal business hours may contact the emergency Support Desk.
The Training Team coordinates training in all standardized programs. Employees are encouraged to attend regular computer training sessions, so that they can use information technologies effectively. Additionally, city-wide training is arranged for software conversions.

Public Safety Support
The support that IT provides Police and Fire is critical to providing public safety services. Support includes maintenance of:
CAD Software
Hardware
Mobile Communication Infrastructure
Public Safety Databases

Web Development
The goal of the Web Development Team is to improve customer service by increasing public access to information and services.
Currently the City's website offers:City Council information, web mail, informational postings, Stockton Municipal Code & Zoning Ordinance, news releases, the community calendar, emergency services information, local links, and more.