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When a problem arises, MUD is here to help.
Service
Center and 24-hour Emergency Phone Number
(209) 937-8341
- Raw sewage is backing up onto your property or
into the gutter. (more info)
- Your street is flooded due to clogged storm
drains. (more info)
- A water pipe is broken and water is running out
into the street. (more info)
- Paint, oil, swimming pool water, or other types
of hazardous waste are being dumped or washed into the gutter or
storm drain. (more info)
- A manhole cover is missing or not sitting correctly on the opening. (more info)
If it is NOT an emergency, please send us an email or call during regular RWCF office hours.
Sewer Problems
If your sewer system becomes clogged or backs up, the problem
may not be in the sewer line at your home or business.
BEFORE YOU CALL A PLUMBER,
call 937-8341. Our service people will gladly come out to
determine the location of the problem and clear any clogs beyond
the owner's connection point. This could save costly and
unnecessary plumbing repairs.
Our
response time to your call is generally within an hour.
We have people on duty sixteen hours a day, three hundred
sixty five days a year. Our service trucks carry rodding
machines to open clogged lines. If the problem is in a main
line, the service person will call for a hydravactor to
open and clean the line. If repairs to city lines are needed,
we have construction crews to handle the problem.
Read The Story of Cloggity Blob
and find some prevention tips in Keepin' It Off the Street
Clogged
Storm Drains
If the drains get clogged during a storm and your street and
gutter begin to flood, call us at
937-8341. We will send a crew out to clear the storm drain
as quickly as possible.
Water Leak Problems
If you see water leaking into the gutter or street, it may be an
indication of a broken pipe. First check here to see if your water provider is the City of Stockton. If it is, please call
937-8341,
so that we can send out a service person to assess the situation.
If it is not, please contact your provider. Even a small leak can be a sign of a larger problem and water is
much too precious a resource to waste. Helping to avoid waste can
ultimately save money for us all.
Illegal Dumping or Cleaning
If you see someone washing out painting equipment, dumping oil,
emptying their swimming pool, or in any way allowing these or
other types of hazardous waste to get into the gutter or storm
drains, please call
937-8341 as
soon as possible. Water that goes into the gutter flows
through the storm drain and into the Delta without being treated.
We need to be able to stop the hazardous waste at the pump station
before it gets into the Delta. Each call is treated with
confidentiality. Illegal dumping is a serious matter.
Missing or Improperly Set
Manhole or Storm Drain Covers
If you see a missing manhole cover, or
one that is not sitting correctly on it's intended location,
please call
937-8341 as
soon as possible. Your call could save the life of a child or
a motorist and prevent unnecessary property damage.
Water Waste
Water is a precious and vital resource
for all of us. We should never waste it. To report water being
wasted, first check to see who your water provider is here. If it is the city of Stockton, please call
937-7031
between 7:30 a.m. and 4:00 p.m. Monday through Friday. If not, please contact the appropriate service provider.
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Stockton,
CA 
RWCF Office
Hours: